Terms of Service

ZYVO provides an online marketplace that enables guests to discover and book hourly spaces offered by hosts. ZYVO is not a party to agreements between guests and hosts except as described in these Terms.

By creating an account or using the Platform, you agree to these Terms and our Privacy Policy.

You must provide accurate information when registering and keep your account details current. You are responsible for all activity under your account.

We may suspend or terminate accounts that violate these Terms, applicable law, or community safety standards.

As a guest, you agree to:

• Use booked spaces only for permitted purposes and during reserved hours.
• Treat hosts, properties, and neighbors with respect.
• Follow listing rules, house policies, and local laws.
• Report issues promptly through ZYVO support channels.

As a host, you agree to:

• Provide accurate listing details, pricing, availability, and access instructions.
• Maintain a safe, clean, and legally compliant space.
• Honor confirmed bookings unless cancellation is permitted under Platform policies.
• Respond promptly to guest inquiries and booking requests when applicable.

Booking requests may require host approval or may be instantly confirmed depending on listing settings. Payment authorization may occur at booking confirmation.

Hosts receive payouts according to ZYVO payout schedules and applicable fees. Currency, taxes, and payment methods may vary by region.

Cancellation and refund eligibility depend on the listing cancellation policy, timing of cancellation, and whether the booking was completed as agreed.

ZYVO may issue credits or refunds at its discretion in cases of platform error, safety concerns, or policy violations.

You may not use the Platform to:

• Engage in unlawful, fraudulent, harassing, or discriminatory conduct.
• Circumvent Platform fees or complete off-platform transactions for ZYVO-originated bookings.
• Upload misleading content, infringe intellectual property, or compromise system security.
• Use spaces for unauthorized commercial activity, events, or occupancy beyond booking terms.

ZYVO may charge service fees to guests, hosts, or both. Applicable fees are displayed before booking confirmation or payout, as relevant.

We may update fee structures with notice where required. Continued use after changes constitutes acceptance of updated fees.

To the fullest extent permitted by law, ZYVO is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Platform or any booking.

ZYVO does not guarantee the quality, safety, or legality of listings. Users interact and transact at their own risk, subject to applicable consumer protections.

You may stop using the Platform at any time. We may suspend or terminate access if you breach these Terms or if continued access poses risk to users or the Platform.

Sections that by nature should survive termination—including payment obligations, disclaimers, and limitations of liability—will remain in effect.

Questions about these Terms can be sent to legal@zyvoapp.com.

We may revise these Terms from time to time. Material changes will be posted on this page with an updated "Last updated" date.